New helpdesk available, "closure" of the Suggestions section

I disagree. You do make a very good point- players will no longer be able to chime in about a suggestion/bug report/etc, thus taking away from any discussions to be had on a particular suggestion-... but wait, that isn't the case at all. Nothing stops people from posting their suggestions/bug reports/etc -and- making topics about them here on the forum if they want clarification, discussion, etcetera. Kamuna has this set up, presumably, to be better organized. That's how I see it, atleast. If it is for the sake of professionalism, then that can be a good thing, too, since something like that would be something you could use as proof of your ability to work if you're applying to a job that involves programming, while a forum isn't as tidy and programmer-friendly.

When I say 'programmer-friendly', I mean an interface that presents information in a way that is the most beneficial to a programmer. This forum isn't as beneficial as what Kamuna has setup- however, Kamuna hasn't replaced the forum with this new solution. Kamuna is merely saying that it will be what she looks at first and pays the most attention to- if someone notes in their submition that they also put a topic on the forum for the sake of clarification/discussion/etc, then I'm sure Kamuna would be more than happy to glance at it to see what other people have said about the topic at hand.

tl;dr I feel that, although you're definitely a logical, reasonable person, you just aren't aware of the possibilities that I may be aware of, and vice versa, which is why I also value the forum because it allows members of a community to see outside of their own perspectives. However, there's no need to feel threatened by this change. The forum isn't going anywhere. Suggesting/Implementing one thing does not implicitly imply getting rid of another thing. That's non-sequitur logic, yo.

Edit: If you still feel like Kamuna wasted their time, well... then Kamuna wasted their time? Not much else to say on that note, lol.

What. You don't even know what I'm going to do to compensate it. I'm doing this for myself, for organization purposes, and for the people who are too lazy to sign up or log into a damned forum. Never have I ever said that this was going a professional route, else I would have bought my own domain name. I'll still be looking at the forum, but it won't be my primary source of information anymore. Who else is there to do this for me? There are only MetaFrosty and me, and I'm the one who programs these suggestions. The website needs to be used for something, else I'm violating the Terms of Use (can't use it solely for hosting game files), though my main purpose was just to find some place that would work for the update system. (Dropbox uses SSL, which BYOND does not support). Nothing is changing from the game's perspective, and anything unrelated to me.  MetaFrosty will still look at the forums, and I will too, just less frequently. This will only help me to make changes to the game quicker and get feedback faster. Who says anything I change in the game has to be permanent anyways? Masks for example. It was suggested, and then got cut out for the most part.
Anyway, I've decided to do a vote every so often on open tickets in the Game Suggestions department. So don't worry about the community not seeing suggestions, as they will. This also means that Suggestions have to go into backend until voted on, but it's still faster than what we have now (there are some suggestions that I am just now seeing). And don't worry, even then we have the powers that be that will oversee any suggestions that make the vote, but are really "troll" suggestions or junk suggestions, like the Electoral College kind of. Except smaller.
Suggestions approved by both Frosty and I can skip the process, though.  Still can be removed, anyway.